Kairos Natura
Refund & Return Policy
Effective date: April 2026
1. Returns Eligibility
We accept returns only if:
- Product is damaged, defective, or incorrect
- Request is made within 48 hours of delivery
2. Non-Returnable Items
Due to hygiene reasons, we do not accept returns on:
- Opened oils
- Used soaps
- Ghee once opened
3. Refund Process
- After approval, refund will be processed within 5–7 working days
- Refund will be credited via the original payment method (Razorpay)
4. Replacement
Replacement will be provided for damaged or incorrect products.
5. How to Request
Email us at support@kairosnaturaa.com and include:
- Your Order ID
- Photos of the product